Southwest Flight 238 (2024)

FAQs

How do you get Southwest to answer? ›

Best to call Southwest's main number 1-800-I-FLY-SWA (800-435-9792) for Customer Service or any other official applicable number published on Southwest's contact page going forward.

Contact your carrier's customer service

When in doubt, call the carrier's customer service line and ask an agent to check how full the flight is. It might not be the most convenient option, but it will yield an answer. If you dread the idea of waiting on hold, many airlines offer customer service chat features.

What's changed? A major blizzard last December forced Southwest Airlines to cancel more than 16,000 flights, stranding passengers across the country.

The plane reportedly came within 175 feet of the ground long before landing. Over the last few months, a number of safety incidents on Southwest Airlines (LUV) flights have placed the airline in a spotlight it would rather not be under.

Live Chat can be found in the Southwest mobile app on iOS and Android devices, or on our website's Help Center. To access Live Chat in your app: Update your app to version 11.2+ or download the Southwest mobile app. Once in the Southwest mobile app, go to the main menu in the upper left-hand corner.

Candidates that successfully complete that step will be invited for an in-person interview, and hiring decisions will be made after that. It is normal for it to take 4-6 weeks (or longer) to receive contact from our Recruiters, as they are hard at work reviewing many resumes!

Usually the best way to do that is by using the airline's own app to manage your booking. Using the seat map checker is the fastest way to keep an eye on what seats are available.

If a flight has few seats left, Southwest's website will show the number of seats left below the price in small, red text. But these are the only seats remaining under a certain fare class, not necessarily the last seats on the plane.

With the three current variants, Southwest offers either 143 seats or 175 seats on each flight. This results in fewer complications compared to other airlines that may operate several different aircraft families.

On Thursday, April 25, the airline announced it would cease operations at four airports and cut 2,000 jobs after it reported a net loss of $231 million—$0.39 loss per diluted share—in the first quarter of 2024, despite record first-quarter revenue of $6.3 billion, up 11 percent from the same period last year.

How long can a plane be delayed before compensation in Southwest? ›

Southwest is required to provide compensation if: A flight was cancelled or delayed within seven days of the scheduled departure date; Passengers arrived at their destination three or more hours later than planned; and.

Delta Air Lines

Delta had canceled more than 1,000 U.S. flights as of 9 p.m., FlightAware data shows. "We are working to resolve the issue as quickly as possible to resume operations," Delta said in its statement. Delta will have more cancelations Monday morning as it works through the continued fallout of the outage.

Southwest follows an open seating style, meaning there are no assigned seats. You'll be assigned a boarding group (either A, B, or C) and position (1-60+) upon check-in, which determines your boarding order. Once on board, you choose your seat.

Southwest remains a solid airline choice

If you're still wondering if you should fly Southwest Airlines, the answer is yes for anyone who lives near a hub or travels frequently on a route serviced by the airline.

Is Southwest Airlines safe? According to AirlineRatings.com, Southwest Airlines has a 7/7 safety rating in 2023. However, Southwest is no longer part of the top 20 safest airlines in the world, like it was in 2021.

Summary. To talk to someone at SouthwEst call +1-800-497-4498 (USA)(US). To communicate with SouthwEst, call their customer service hotline at +1-800-497-4498 (USA)(US) for immediate assistance. You can speak directly with a live representative or explore their online chat option for support.

Re: Customer service complaint

I suggest that you contact Southwest Airlines Customer Relations with your complaint at 855-234-4654 or email them by clicking on the Contact Us link at the bottom of the Southwest homepage.

Southwest recently made massive changes to its schedule and as a result is suffering incredibly long hold times for telephone customer service. If you're able to make your flight changes online do so.

Numbered posts in each of our gate areas indicate where to line up. When your boarding group is called, find your designated place in line and board the aircraft in numerical order with your boarding group.